Overview

Realty Trust Group, LLC (RTG, We, or Us) takes the privacy of your Information seriously. RTG established this Privacy Policy to describe our collection, use, disclosure, and protection of Information from visitors to our website. RTG does not sell your Information.

PRIVACY POLICY

Effective Date: July 1, 2023 (revised Privacy Policy)

Information is defined in this Privacy Policy as information that relates to an identified or identifiable individual, or as otherwise defined under applicable law. It does not include de-identified or aggregate information, or public information lawfully available. It also does not include employment-related information you may provide through the Careers section of the RTG website.

We understand you may connect with Us in a variety of ways, including through our website realtytrustgroup.com (Website), online inquiries, event registrations, or similar activities related to RTG’s real estate advisory and development services. In those interactions, you may provide Information that identifies you personally in order to inquire about or engage our services.

We recommend you review this Privacy Policy carefully, because by using this Website and otherwise interacting with Us through the Website, you agree to the terms of this Privacy Policy.

RTG’S PRACTICES REGARDING YOUR INFORMATION

RTG is a healthcare real estate services firm. We host this Website to explain the services We provide and to give you a way to contact RTG about our services. In your interactions with our Website, usage information is collected for analytics purposes, and any other Information We receive generally comes from inquiries from visitors interested in our services. Regardless of the Information received, RTG will not sell your Information for any reason.

A. Collection and Use of Information

We use the Information you provide, or that We collect, to conduct our business. Generally, We use such Information to:

  • Provide you with the services and information you request;
  • Administer the Website;
  • Secure the Website and enhance its features;
  • Respond to inquiries or requests from you;
  • Provide requested newsletters, event registrations, and/or marketing materials regarding our services;
  • Exercise our legal rights and obligations; and/or
  • Support our general business operations.

Voluntary Submission of Information

Once you access our Website, you may voluntarily provide Information to RTG — for example, when you subscribe to receive updates, register for an event, or submit a contact inquiry. RTG collects individually identifiable information you provide through the Website, such as name, company, postal address, email address, and phone number, and uses it to respond to your inquiry or fulfill your specific request.

Automatic Collection of Information

When you visit our Website, We automatically collect de-identified information such as device, IP address, general location, and usage data. This information is collected through cookies and similar tracking technology, and We may also receive device and usage data from analytics providers such as Google Analytics. This information alone does not individually identify you.

We collect this de-identified information to compile aggregate data for analyzing use of our Website — for example, browser type, operating system, visitor counts, and how visitors navigate the site. Cookies may also help customize the Website experience.

Personally identifiable information is not collected through cookies or tracking technology on its own; however, if you previously provided personally identifiable information, cookies may be tied to that information.

Aggregate Information

Although aggregate information does not reveal individual identities, We use it to understand usage patterns and the needs of Website visitors as a group. Aggregate and anonymized cookie and tracking information may be shared with third-party vendors for website traffic analysis.

Third-Party Sites

Our Website may link to other websites. RTG is not responsible for the content or privacy practices of any third-party site, and this Privacy Policy does not apply to those sites. You should review the privacy policy of any third-party website you visit.

Uses of Information in the Last 12 Months:

Specifically, the categories of Information used in the last 12 months are:

Categories

Information examples

Identifiers Identifiers such as name, mailing addresses, email addresses, telephone numbers, contact information
Commercial Information Records of any services you obtain from Us, consumer information voluntarily submitted to Us in a Website inquiry for services
Internet/Electronic Information systems, and information such as your browsing history, devices, IP addresses of the devices connecting to RTG information systems, devices, accounts, and networks
Preferences Information related to your preferences for services, including what newsletters you sign up to receive

RTG Does Not Market to or Knowingly Collect Information from Children

RTG does not knowingly collect personally identifiable information from anyone under the age of 18 through the Website. If you are under 18, please do not provide Us with any Information that would allow Us to identify you. If you believe a minor has submitted Information contrary to this Privacy Policy, please contact Us so We can remove it.

Retention of Information

We retain Information for as long as needed to fulfill the purposes described in this Privacy Policy, unless a longer period is required or permitted by law, including to comply with legal obligations or to establish, exercise, or defend legal claims.

B. Disclosure of Information

RTG will not sell your Information and will not disclose it to third parties for advertising purposes. When RTG does disclose Information to third parties, it is generally to provide the services you requested or to operate our business — for example:

  • Compliance with Law: We may share Information with governmental agencies where required or permitted by law.
  • Event Registration: If you register for an event We co-host with another organization, We may share the attendee list with the co-sponsor.
  • Business Operations: We use professional service providers and vendors to support our business functions and systems.

We may also disclose Information in connection with a merger, acquisition, financing, sale of assets, or similar transaction, or if We believe in good faith that disclosure is necessary to protect our rights, comply with legal process, investigate fraud, or protect the safety of others.

C. Protection of Your Information

We use commercially reasonable measures designed to protect your Information from unauthorized access or use. However, no method of transmission over the internet or method of electronic storage is completely secure, and RTG cannot guarantee absolute security. RTG is not liable for unauthorized access, disclosure, or loss of Information resulting from circumstances beyond our reasonable control.

YOUR RIGHTS AND HOW TO EXERCISE THEM

Depending on where you live, applicable state law may give you certain rights regarding your Information, including the right to:

  • Know what Information RTG has collected about you, the categories and sources of that Information, and the purposes for collecting and disclosing it;
  • Receive a copy of your Information in a portable format, where technically feasible;
  • Correct inaccurate Information;
  • Request deletion of your Information, subject to certain legal exceptions (for example, where We must retain records for compliance purposes);
  • Know whether your Information is sold or shared, and to opt out (RTG does not sell or share Information); and
  • Not be discriminated or retaliated against for exercising these rights.

How to Exercise Your Rights

  1. Submit a request by email to info@realtytrustgroup.com or by mail to:
    Realty Trust Group, LLC
    c/o Privacy Policy
    6016 Brookvale Lane, Suite 100
    Knoxville, TN 37919
  2. Please describe the specific request (for example, deletion, correction, or access to your Information).
  3. We will take reasonable steps to verify your identity before fulfilling your request, and may deny requests We cannot verify.

We aim to respond to verifiable requests within 45 days of receipt. If additional time is needed, We will notify you of the reason and expected timeframe.

GENERAL INFORMATION

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. When updated, the effective date above will be revised.

Applicable Law

Our Website and services are operated in the United States. If you access the Website from outside the United States, please be aware that any Information you provide will be transferred to, and processed in, the United States.

This Privacy Policy Does Not Apply to Protected Health Information

In the course of providing services to our healthcare clients, RTG may receive or create documents containing protected health information (PHI). RTG will only use and disclose PHI as necessary to perform services for those clients, and only as permitted or required by law. This Privacy Policy also does not apply to employment-related information provided through the Careers section of the Website.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact Us:

Realty Trust Group, LLC
c/o Privacy Policy
6016 Brookvale Lane, Suite 100
Knoxville, TN 37919

Email: info@realtytrustgroup.com
Phone: 865.521.0630