Healthcare Real Estate Operations Services

Are your operations in order?


Most hospital or physician practices don’t have a dedicated real estate department, so managing leases or an operational budget often becomes a side-job for the leadership team. They wonder, “How can we save money?” or, “How can we be more efficient?” They know there are likely cost saving opportunities within the operational aspects of their healthcare facilities, they just aren’t sure how best to identify them.


With a clear understanding of healthcare operations and the healthcare regulatory environment, RTG identifies these opportunities for cost savings as well as for improved performance. We know that in this competitive era of healthcare reform, hospitals, medical office buildings, and other ancillary facilities must be positioned as strategic assets and managed for optimal operational advantage. RTG’s approach to operations involves a broader view of the strategic plan for one or more assets, market position, capital and financing strategies, and partnership management.


With operational services ranging from property and asset management, lease administration, full-service property accounting, and regulatory compliance management, RTG is your partner for operational support that serves all parties — owners, physicians, tenants, and, most importantly, patients.

Healthcare Operations

  • Property Audits & Controls
  • Client Care
  • Cost Containment
  • Vendor Management
  • Emergency Preparedness

Financial Management

  • Property Accounting
  • Budgeting
  • Financial Reporting
  • RTG DataBridge – Software Integration

Facility Management

  • Facility Maint. & Engineering
  • Environment of Care
  • Energy to Care & Sustainability
  • Environmental Services
  • Site Safety & Health

Lease Administration

  • Portfolio Data & Risk Visibility
  • RTG PinPoint – Dashboard Analytics
  • Critical Data Monitoring
  • Compliant Lease Accounting

Healthcare Operations Thought Leadership



It’s no secret that COVID-19 has delivered a globally defining moment to reexamine nearly every facet of the healthcare industry as we nimbly address what’s working, what’s not working, and what can best prepare us for the future. As providers begin extensively examining ways to optimize their healthcare real estate strategies in order to adapt and remain competitive, there is one vital piece of the puzzle that has remained largely overshadowed—even amid a worldwide pandemic.


This Realty Trust Group white paper explores the essential role of the facility maintenance department within healthcare real estate operations, particularly surrounding the acute care sector as COVID-19 has shed a timely light on its critical importance.

BEST PRACTICE: increasing profitability of your medical office building through technology




By utilizing the tools and systems mentioned in the previous Best Practices, a Medical Office Building owner or landlord will realize an improved net operating income (NOI) as revenue grows and expenses shrink.


In this best practice, we talk about several ways in which employing these tools can improve monetization efforts.

What Our Clients Say


Healthcare planning and real estate go hand in hand these days, it’s all integrated, and RTG is my “right hand person”

when working on all real estate matters. We know and have talked to some healthcare real estate firms others that are good, but they may not have the breadth that RTG has. It would be a learning curve for a new firm to get to know us. RTG knows Northside and the way we want things delivered.

— Doug MacDonald, VP of Strategy and Real Estate, Northside Hospital Healthcare System

Connect with Us

Hank Carr

Senior Vice President


Phone: 423-282-1804

Email: hcarr@realtytrustgroup.com

Lauren Alexander

Regional Operations Director


Phone: 404-851-8381

Email: lalexander@realtytrustgroup.com

Chad Simpson

Executive Vice President


Phone: 865-521-0630

Email: csimpson@realtytrustgroup.com

Holly Sparks

Regional Operations Director


Phone: 865-521-0630

Email: hsparks@realtytrustgroup.com

Are your Operations in order?